Privacy & Cookies Policy

Overview

Who We Are & Why This Policy Matters

Unity Workwear supplies workwear, uniforms, hi-vis clothing, PPE and custom branded garments. This policy explains what personal information we may collect from website visitors, customers, business contacts and users who contact us online.

It covers information you provide directly to us, information created when you use our website, and limited information we may receive from trusted third parties such as payment, delivery, analytics or marketing service providers.

If you provide personal information to a third-party website, payment platform, courier portal or social media service, that organisation's own privacy policy will apply to their use of your data.

We may update this policy from time to time. The newest version will always be published on this page, and material changes may be highlighted where reasonably appropriate.

Information

What Information We Collect

Provided By You

Your name, email, phone number, delivery details, billing details, account information, order details, logo/artwork instructions, enquiry messages, reviews, survey feedback and marketing preferences.

Collected Automatically

IP address, browser type, device details, operating system, pages viewed, search terms, referral source, date/time stamps, checkout activity and website performance information.

From Third Parties

Limited confirmation or verification data from payment providers, delivery partners, analytics tools, advertising platforms or social media services where you interact with us there.

UK GDPR

Why We Use Personal Information

Contract

To answer pre-sale questions, process orders, provide custom branding, arrange delivery, handle payments and support customer service.

Legitimate Interests

To operate and improve our website, prevent fraud, understand product demand, improve user experience and send relevant business communications where permitted.

Consent

For optional marketing communications, non-essential cookies or similar choices where you have clearly agreed. You can withdraw consent at any time.

Legal Obligations

To keep records, comply with tax, accounting, regulatory or legal requirements, respond to lawful requests and protect legal rights.

Storage

Retention, Sharing & International Transfers

We keep personal information only for as long as reasonably needed for the purpose collected. Order, payment and business records may be kept longer where required for legal, tax, accounting, dispute prevention or fraud prevention reasons, often up to six years.

Automated browsing and analytics information may be kept for a shorter operational period, depending on the tool used. Marketing data is generally kept until you unsubscribe, object or ask us to stop contacting you.

We may share personal information with website hosting providers, e-commerce systems, payment processors, delivery companies, analytics providers, marketing tools, professional advisers, insurers, regulators or public authorities where lawful and necessary.

Personal data is primarily handled for UK operations. Some trusted service providers may process data outside the UK. Where this happens, we expect appropriate safeguards such as UK-approved contractual protections or equivalent lawful mechanisms.

Cookies

Cookies & Similar Technologies

Strictly Necessary

Required for core website functions such as security, basket/session behaviour, checkout and remembering essential preferences.

Analytics

Help us understand how visitors use the website, which products are searched, and how we can improve performance and content.

Marketing

May support advertising, campaign measurement and relevant promotions where consent is required and given.

Cookies and similar technologies may be used to keep the site working, improve speed and usability, analyse traffic and support marketing activities. Non-essential cookies should only be used where legally permitted and, where required, after consent.

You can usually manage cookies through your browser settings. For general cookie information, visit www.allaboutcookies.org.